top of page

Privacy Policy

1. Introduction

Odyssey & Leo (referred to as "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of personal information we may collect include your name, email address, mailing address, phone number, and payment details.

3. Use of Personal Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders, including delivery and payment processing.

  • To communicate with you about your orders, account, and inquiries.

  • To send you promotional materials, newsletters, and updates about our products and services (you may opt out of receiving marketing communications at any time).

  • To improve our products, services, and website functionality.

  • To conduct research and analysis to better understand our customers' needs and preferences.

  • To comply with legal and regulatory requirements.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our service providers and business partners who assist us in providing our products and services, such as shipping companies, payment processors, and IT service providers.

  • To comply with legal obligations, such as responding to lawful requests and court orders.

  • In connection with a merger, acquisition, or sale of all or a portion of our business assets.

We will take reasonable steps to ensure that any third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations.

5. Security of Personal Information

We are committed to ensuring the security of your personal information and have implemented appropriate technical and organisational measures to protect it from unauthorized access, use, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access to or correction of your personal information, please contact our Privacy Officer using the contact details provided below.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

8. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer:

Taha Salman

Last updated: 28th May, 2024

bottom of page